A global telecom leader turned to White Globe to manage the extensive multilingual documentation essential for its operations across Europe, Africa, and Asia. The Technical Documentation Team required precise translations to ensure efficient network deployment, regulatory compliance, and superior customer support. White Globe commenced by localising technical manuals and engineering specifications into 15 languages, providing engineers with the tools to install, configure, and maintain complex network infrastructures. User guides for customer equipment, such as routers and modems, were translated to enhance usability and satisfaction for a diverse customer base. To comply with stringent regional regulations, White Globe translated safety protocols, licensing agreements, and regulatory filings, ensuring adherence to legal standards. Software localisation, including UI translations and API documentation, streamlined the integration of telecom services with client systems globally. Training manuals and e-learning modules were localised to support workforce education, ensuring consistent knowledge transfer across all regions. Product datasheets and technical brochures were adapted to resonate with international markets, empowering sales teams to effectively showcase the company’s offerings. Through its high-precision technical translations, White Globe enabled the telecom giant to expand its global footprint, enhance user experiences, and maintain a competitive edge in the ever-evolving telecommunications landscape.
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A leading telecom company partnered with White Globe to address the challenges of managing multilingual technical documentation for its expansive operations across Europe, Africa, and Asia. The Technical Documentation Team required precise translations to ensure seamless communication with global clients and compliance with regional regulations. White Globe began by translating comprehensive network infrastructure documentation, including technical manuals and engineering specifications, into 15 languages. These translations enabled engineers to install, configure, and troubleshoot network equipment efficiently across multiple regions. Localisation of user guides for modems, routers, and mobile devices ensured customers could easily operate their equipment. To support compliance, White Globe translated safety protocols, regulatory filings, and licensing agreements, enabling the telecom company to meet diverse regulatory standards. Software localisation services included user interface (UI) translations and API documentation, ensuring seamless integration of telecom services with client systems. White Globe also translated training manuals and e-learning modules, empowering teams with consistent, culturally relevant knowledge on system operations and maintenance. Marketing collateral, such as product datasheets and technical brochures, was localised to resonate with international clients, boosting sales and engagement. Through its high-precision technical translation solutions, White Globe empowered the telecom leader to enhance customer experience, ensure global compliance, and strengthen its competitive position in the rapidly evolving industry.
To request a copy of the case study, please email sales@whiteglobe.co.in