This case study highlights how White Globe, a leading language services provider, partnered
with an iconic motorcycle brand to revolutionise its multilingual technical documentation
process. As the company expanded into global markets, it needed accurate, culturally
relevant, and regulation-compliant manuals in multiple languages, including owner’s,
operation, and service manuals, while adhering to tight launch schedules.
White Globe addressed these challenges by integrating its AI/ML-powered Lang Tech
platform with the company's content management systems, enabling seamless translation
and localisation. Leveraging a global network of over 100,000 native language experts,
White Globe implemented a “Follow the Sun” model to ensure continuous progress and
timely delivery of high-quality translations.
The partnership resulted in:
- Enhanced customer satisfaction due to the accuracy and cultural relevance of the
multilingual manuals.
- A 38% reduction in translation costs through strategic process optimisation.
- Successful alignment with product launch timelines, supporting the company's competitive
edge in global markets.
This collaboration solidified White Globe’s role in setting new industry standards for
language services in the automotive sector, demonstrating how customised language
solutions can support global business operations.
To request a copy of the case study, please email
sales@whiteglobe.co.in